Let's Discuss Initial Feedback and Delayed Feedback...

Let's Discuss Initial Feedback and Delayed Feedback...

In today's article we are going to look at the importance of initial feedback and delayed feedback. Feedback is vital as it allows you and your agent to analyse the data and act accordingly to help achieve the best possible outcome. Unlike other agents, we pride ourselves at Walters in making sure we keep constant communication with you!

Have you been receiving initial (same day) and delayed (following days) feedback from your agent?

Getting feedback is crucial as it allows you to understand what all potential buyers are seeing during their viewings. Understanding negative and positive feedback can assist in making changes and highlighting key features for further viewings. By making these changes (if needed) you are giving your property the best chance to achieve your desired outcome.

What is Initial Feedback?
Simply, initial feedback is taken immediately / during the viewing. The initial feedback is a critical step in the selling process. Your agent's role is to gather feedback straight away from potential buyers and relay it to you promptly. This feedback provides invaluable insights into the buyer's perspective as the first viewing is usually emotional. This initial feedback helps you understand their impressions, preferences, and any concerns they may have had during the viewing. This is also an ideal time for your agent to gauge whether a second viewing is likely.


What is Delayed Feedback?
Delayed feedback, collected a day or two after a property viewing, remains a crucial aspect of the selling process. While not as immediate as initial feedback, it still provides valuable insights into potential buyers' experiences and impressions. It allows both you and your agent to gain a more considered perspective, as buyers have had time to reflect on the property. This feedback often highlights subtler aspects of the property that may not have been immediately apparent during the viewing. It enables you to adapt your strategy, make necessary adjustments, and ensure that your property aligns with what buyers are seeking. 

Communication is Key!
To summarise, both sets of feedback are crucial to understanding potential buyers' views on your property. As we all know, communication is one of the most important aspects of selling or buying a property. Unlike other agents, we pride ourselves at Walters in making sure we keep constant communication with both buyers and sellers to ensure everyone benefits from a stress-free experience.

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